Privacy Policy – Jiveeka

Effective Date: October 16, 2026
Application Name: Jiveeka
Application Type: E-commerce / Online Shopping Application

1. Introduction

Welcome to Jiveeka!

At Jiveeka, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you access or use our mobile application and related services.

By using Jiveeka, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

To provide a smooth and secure shopping experience, we may collect the following information:

A. Personal Information

When you register or use our application, we may collect:

• Full name

• Email address

• Mobile phone number

• Account credentials

• Profile information

B. Address and Delivery Information

To process and deliver your orders, we may collect:

• House number and street address

• City, state, and postal code

• Delivery contact number

• Delivery instructions

C. Order and Transaction Information

When you purchase products through Jiveeka, we may collect:

• Order details

• Products purchased

• Purchase history

• Transaction IDs

• Payment status

• Billing and delivery information

We do not intend to store complete debit or credit card details on our servers. Payments may be processed securely through third-party payment providers.

D. Device and Technical Information

We may automatically collect certain technical information, including:

• Device model and manufacturer

• Operating system and version

• App version

• IP address

• Device identifiers

• Crash reports and diagnostic information

• Application usage information

E. Location Information

With your permission, Jiveeka may access your device location to provide location-based services, assist with delivery address selection, and improve delivery-related services.

You can disable location permissions through your device settings. Certain location-based features may not function properly without this permission.

3. How We Use Your Information

We use your information for the following purposes:

• To create and manage user accounts.

• To provide shopping and e-commerce services.

• To process and manage customer orders.

• To arrange product delivery.

• To process payments and eligible refunds.

• To send order confirmations and delivery notifications.

• To provide customer support.

• To improve application performance and user experience.

• To detect and prevent fraudulent activities.

• To communicate important service updates.

• To send promotional offers and marketing communications where permitted.

• To comply with applicable laws and regulations.

4. Sharing of Personal Information

We respect your privacy and do not sell your personal information to third parties.

However, we may share necessary information with trusted third-party service providers to operate our services, including:

• Payment gateway providers.

• Delivery and logistics partners.

• Cloud hosting providers.

• Analytics and crash reporting services.

• Push notification service providers.

• Customer support providers.

• Government or legal authorities when required by applicable law.

Third-party providers are expected to handle information in accordance with applicable privacy and security requirements.

5. Payment Information and Security

Jiveeka may support online payments through third-party payment gateways.

Payment transactions are processed by the respective payment service providers according to their security policies and terms.

We do not intend to store complete credit card, debit card, or banking credentials on our application servers.

6. Data Storage and Protection

We implement reasonable security measures to protect your personal information from:

• Unauthorized access.

• Accidental loss.

• Misuse or alteration.

• Unauthorized disclosure.

• Destruction of personal information.

We may use secure hosting infrastructure, encryption, authentication, and access controls to safeguard information.

However, no internet-based system can guarantee complete security.

7. Data Retention

We retain personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy.

Information may be retained for:

• Managing customer accounts.

• Processing orders and deliveries.

• Maintaining transaction records.

• Resolving disputes and complaints.

• Meeting legal and regulatory obligations.

When information is no longer required, we take reasonable steps to delete or anonymize it, subject to applicable legal requirements.

8. Account Deletion

Jiveeka users may request deletion of their accounts and associated personal information.

Users can request account deletion through the account deletion option within the application, if available, or by contacting our support team.

Upon receiving a valid deletion request, we will process it within a reasonable period.

Please note that certain information, such as transaction records, may need to be retained to comply with legal, tax, accounting, or regulatory requirements.

9. Children's Privacy

Jiveeka is not specifically designed for children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate authorization.

If we discover that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete that information.

10. Third-Party Services

Jiveeka may integrate third-party services to improve application functionality and performance.

These services may include:

• Google Play Services.

• Firebase services.

• Google Analytics.

• Google Maps services.

• Payment gateways.

• Push notification services.

• Other third-party APIs.

These services may collect certain information according to their respective privacy policies.

We encourage users to review the privacy policies of these third-party providers.

11. User Rights and Choices

Depending on applicable laws, users may have the right to:

• Access their personal information.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Withdraw consent where applicable.

• Manage application permissions through device settings.

• Request information about how their personal data is processed.

For any privacy-related request, users can contact our support team.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will be published on this page with an updated effective date.

We encourage users to review this Privacy Policy periodically to stay informed about how their information is protected.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Application Name: Jiveeka
Application Type: E-commerce / Online Shopping
Support Email: contact@jiveeka.com
Website: jiveeka.com

By using Jiveeka, you acknowledge that you have read and understood this Privacy Policy.